The customer onboarding process can be complex, but thanks to digital KYC onboarding, it has become simple, safe, and secure. It is vital to verify the identities of new and old clients. Doing KYC at regular intervals helps you to ensure that nothing has changed, like the address, phone number, etc., of your customers.
Do you know you can make the Onboarding process simple by opting for the video KYC process?
As we know, manual KYC is not as effective; there are frauds taking place. Every organization wishes to accurately verify customers and that too in a timely manner to allow its business function properly.
With the usage of digital technology for automating the ID verification process, businesses can provide a smooth experience to their staff and customers. With the digital ID verification, businesses can help onboard new customers as well as employees remotely in the time of the coronavirus pandemic. Digital KYC reduces risk by providing higher safety and facilitates compliance with regulations such as Anti-Money Laundering (AML).
How Digital Onboarding is Done?
Digital onboarding is a simple process, which doesn’t take much time. The user has to video chat with the video ID verification expert, and the expert ensures that the video call is not a pre-recorded one; it’s live. The expert records the video call, but the user is not allowed to do so. The expert asks the user to share his location coordinates; it’s done to ensure that the user is in the same country as the expert. The expert asks few questions to the user, and after that, the user is asked to show government-issued identity cards. He may show them into the camera, or he can upload them by clicking pictures. Artificial intelligence, facial recognition technique, document reader are used to ensure that the documents are not fake and the person on the video call is the same as on documents.
Many businesses are using digital technology or customer onboarding process as it is convenient. The person can complete the process from the comfort of his home. There is no need to visit the bank for the ID verification process. Also, bank employees had to spend a significant amount of time to complete the KYC process manually. Thanks to the video identification process, the process takes just minutes.
Final Words
KYC onboarding is a process in which the identity of the user is verified digitally. The user interacts with the KYC identification expert and shows or uploads documents. The process is a highly sophisticated one and follows security measures. It saves time and money for businesses as well as users. Users can complete the process from the comfort of their homes as they don’t need to be physically present in the bank or financial institute to complete the KYC process.
No comments:
Post a Comment