Tuesday 9 November 2021

Video KYC – Ultimate Solution for Onboarding

Do you want to create end-to-end, contactless, & digital onboarding journeys for your customers? If yes, then adopt the AI-powered authentication technology. Video KYC is the best way to verify customer identity & other details in real-time. 


Transform your customer experience by using contactless customer onboarding, and it is the best step towards digitalization. Nowadays, digital solutions are designed, to make the things better and easy. With the help of digital onboarding & KYC solutions, you can reduce the customer onboarding time.

Nowadays, most of the companies have begun to onboard the customers & perform customer verifications via digital means. It is believed that the onboarding trend will continue. Digital adoption is expected to increase in the banking & financial sector; thus, video KYC for Customer Verification is becoming popular day by day. Moreover, the financial sector businesses are also bringing exciting new digital services for their customers.  

Some people are don’t know much about video KYC. Don’t worry. Let us discuss it in depth.

In the process of the video KYC, a KYC representative of the financial institution will authenticate the identity of a customer. The representative is also responsible for verifying the documents which are presented during the video call. During the video call process, the customer has to display their government-issued identity documents to the company’s official once verifying his credentials.  

Who will perform the video KYC with customers?

In this process, the customers are connected to the trained KYC expert, who will conduct the interview. During the video call, the representative will ask you the questions and observe their behavior, body language, and ensure that the person sitting in front of you is real or not. It will then ask them to verify their identity by simply showing a government-issued identity document as identity proof. 

Some important guidelines for the Video KYC process

In America, there are some important guidelines which must be followed to perform the video identification process for customer verification. Some of them are listed as follows:

·         Record video & also captures a live photo of the customer

·         It is essential to capture an image of the identity document

·    The representative will match the photo of the customer with the picture available on the identity document

·         Must match the details on the ID file

·         Make use of the latest AI & Face recognition technology

·         The recorded video will get saved securely along with the date/time stamp

Signzy Video KYC Verification solution enables a secure identity verification process for banks and customers. Both banking & financial institutions may acquire video KYC service from Signzy and onboard their customers without delay. Furthermore, the document verification solution provided by them will authenticate the validity of the identity card in real-time, & the whole verification process will get completed in a minimum possible time. 

So, are you ready to make your onboarding process quick and easy? If yes, reach the official website of Signzy to know more about their high-end services. 

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