Wednesday 20 January 2021

Easy Steps to a Fully Compliant KYC Onboarding Process

The customer onboarding process can be complex, but thanks to digital KYC onboarding, it has become simple, safe, and secure. It is vital to verify the identities of new and old clients. Doing KYC at regular intervals helps you to ensure that nothing has changed, like the address, phone number, etc., of your customers.

Do you know you can make the Onboarding process simple by opting for the video KYC process?

As we know, manual KYC is not as effective; there are frauds taking place. Every organization wishes to accurately verify customers and that too in a timely manner to allow its business function properly.



With the usage of digital technology for automating the ID verification process, businesses can provide a smooth experience to their staff and customers. With the digital ID verification, businesses can help onboard new customers as well as employees remotely in the time of the coronavirus pandemic. Digital KYC reduces risk by providing higher safety and facilitates compliance with regulations such as Anti-Money Laundering (AML).

How Digital Onboarding is Done?

Digital onboarding is a simple process, which doesn’t take much time. The user has to video chat with the video ID verification expert, and the expert ensures that the video call is not a pre-recorded one; it’s live. The expert records the video call, but the user is not allowed to do so. The expert asks the user to share his location coordinates; it’s done to ensure that the user is in the same country as the expert. The expert asks few questions to the user, and after that, the user is asked to show government-issued identity cards. He may show them into the camera, or he can upload them by clicking pictures. Artificial intelligence, facial recognition technique, document reader are used to ensure that the documents are not fake and the person on the video call is the same as on documents.

Many businesses are using digital technology or customer onboarding process as it is convenient. The person can complete the process from the comfort of his home. There is no need to visit the bank for the ID verification process. Also, bank employees had to spend a significant amount of time to complete the KYC process manually. Thanks to the video identification process, the process takes just minutes.

Final Words

KYC onboarding is a process in which the identity of the user is verified digitally. The user interacts with the KYC identification expert and shows or uploads documents. The process is a highly sophisticated one and follows security measures. It saves time and money for businesses as well as users. Users can complete the process from the comfort of their homes as they don’t need to be physically present in the bank or financial institute to complete the KYC process.

Thursday 14 January 2021

7 FAQs About Video KYC

 More and more banks are making it possible to open bank accounts without visiting the branch. All this is possible because of online video verification. 


Below we are covering the FAQs related to video KYC:

What is Video Identification?

Video identification is a process to verify new customers and update data related to old customers through a video call.

What are the steps in the Video Identification Process?

In the video KYC process, the user gets on a video call with the bank executive. For the call, the user needs a working internet connection, a laptop, or a mobile phone. The user has to answer a few simple questions asked by the verification specialist on the other end of the call. The user has to present the required documents, or he can simply upload the documents. Documents are checked and verified.

What technology is used in the video KYC Process?

 To ensure that the process is done without any mistakes, artificial intelligence, facial recognition, and optical character reader are used. It is detected that the video call is live and not a pre-recorded one. The technology helps to check the person on the video call is the same as the photo on the government-issued identity cards shown/uploaded by the user.

Is Video KYC Secure?

Video KYC is one of the safest and secure methods for online identity verification.

Can a person very similar to me use my identity card to open his account in a bank?

With Live-verify and Self-verify, it is very difficult to set up an account with another person’s identity document. The entire process is carried out on a video call. The outcome is not decided on the basis of photographs, and the whole interaction is recorded. Thus, the process is safe and secure.

How is Video KYC safer than sending your documents by email?

Video KYC is safer because it consists of the user interaction with a qualified expert, and the process is supported by technologies that ensure there are no errors. Also, the whole process is recorded on video, which acts as evidence.

Are standard processes at your bank’s branch not safe?

In banks, you have to be physically present. Many of us lead very busy lives; we don’t have time to take time off from work and go for the verification process. Also, people who are ill can’t risk it to go to banks. In addition to that, the process at banks takes time and is costly for banks. Bank employees have to do a lot of paperwork, and they are always preoccupied. Online verification saves time, and the process takes just a few minutes.

Final Words

The Online Video Identity Verification process is safe and secure. It takes just some minutes, and you can complete it from the comfort of your home. New age technology is used to ensure there are no mistakes.

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